The college reserves the right to cancel any class if the total enrollment is fewer than 20 students. If the student declines enrollment in a different program or semester, all monies paid in advance are refunded. To avoid this, students are encouraged to enroll early.
Applicants who have not visited the school prior to enrollment will have the opportunity to withdraw without penalty within three business days following orientation or a required tour of the facilities and inspection of equipment where training and services are provided.
Credit for Previous Training
Enrollees having previous training and/or experience in courses offered by the college will be evaluated during the admissions process and may be administered exams to determine the amount of credit (not to exceed 66%) given toward graduation. The student will be placed in training at the level school officials deem appropriate. Changes to an enrollment agreement may result in a $100 fee. The college partners with the following organizations to aid the evaluation process:
Higher Education Transfer Alliance http://www.chea.org/
Servicemembers Opportunity Colleges https://www.gosoced.org/
College-Level Examination Program (CLEP) www.collegeboard.com
Fountainhead College follows ACE scoring recommendations and recommended semester credit hours for students earning CLEP credits. CLEP credits must be earned prior to enrollment in bachelor programs.
Transfer of College Credits
Transfer of credit to other schools is controlled by the receiving institution. The programs may be occupationally specialized programs, and credits earned may or may not readily transfer into other degree programs. A list of schools that have provided credit toward other degree programs may be obtained from the college.
Enrollment is a matter of mutual agreement. In return for providing career training and placement assistance, the college expects good attendance by the student. Good attendance reflects good self-discipline and enhances learning and employability. Additionally, it may increase course grades. Poor attendance may lower course grades.
The College expects students to attend all scheduled class activities. As a minimum, students must be present in each course for at least 75% of their scheduled class activities to receive credit for the course, unless, in the opinion of the college, mitigating circumstances were present. For computational purposes, a partial absence (tardy or early departure) will be considered a 1-hour absence. A student absent in excess of 25% of a course will be advised by the Director of Education, who will evaluate and may verify the circumstances causing the missed classes and determine the appropriate action. Absences may be excused or may result in probation or termination and is at the discretion of the Director of Education. If further consideration is warranted, the student may appeal in writing to the Director of the College. Missed class work must be completed in a reasonable amount of time as prescribed by the student’s instructors. A tardy is defined as arriving after attendance has been taken. Early departure is defined as leaving before the instructor dismisses the class.
Students disenrolled may be required to wait until the following semester before returning to class (if a course is available). Re-enrollment is at the discretion of the college. See Maximum Time Frame for more information on adverse results of poor attendance.
Attendance policies may be changed at the discretion of the college as deemed necessary by school officials, with input from approving agencies, commissions or government departments.
Leave of Absence
Students who must interrupt their training may be granted one approved leave of absence per 12-month period. An approved leave of absence may be granted if (1) it is between semesters; (2) the student has made a written request addressed to the college’s director stating the reason for requesting the leave of absence; and (3) the leave of absence does not exceed one semester. A student on an approved leave of absence is not considered “withdrawn” while on a leave and will not be charged for the period. The student may return from an approved leave of absence at the same tuition schedule he or she had when granted the leave of absence. If the student fails to return after the approved leave of absence or is denied an approved leave or absence, the student is considered to have withdrawn, and the refund policy calculation requirements apply. A student on approved leave is considered enrolled and is eligible for an in-school deferment for federal loans but must complete his or her program within the 150 percent timeframe.
Required Study Time
All students should expect to spend a minimum of one hour every day outside of class time to review and prepare for class. Some students may have weekend assignments, depending on program and schedule.
One clock hour of instruction is equal to 60 minutes and will include a 10 minute break. Converting semester credit hours to clock hours is as follows:
Lecture: 1 semester credit hour = 15 clock hours
Lab: 1 semester credit hour = 30 clock hours
Students Rejected by the College
Full amount of the enrollment fee is refunded to the student.
Students Canceling Enrollment Prior to Training
After signing an enrollment agreement, the student may cancel enrollment in a written statement to the director.
Within three days, 100% of the enrollment fee will be returned to the student.
After three days, the enrollment fee is nonrefundable.
Students Dismissed/Withdrawn After Starting Training
State Refund Policy Calculations and Return of Title IV Calculations (if applicable) will be performed by the financial aid office as part of the withdrawal process. Refunds will be made within 30 days of the college’s determination that the student has withdrawn.
State Refund Policy Calculations
The college will calculate refunds of tuition and fees for students that withdraw in accordance with the requirements of the Tennessee state law. All refunds are made less an administrative fee of $100.
1.If withdrawal occurs before expiration of 10 percent of the semester, the college will refund 75 percent of the tuition charges for that semester.
2.If withdrawal occurs after expiration of 10 percent but before 25 percent of the semester, the college will refund 25 percent of the tuition charges for the semester.
3.If withdrawal occurs after expiration of the first 25 percent of the semester, no refund of tuition will be made. The student will be deemed obligated for 100 percent of the tuition charges assessed by the college for the semester.
Return of Title IV Funds
If the student withdraws from the college prior to the 60-percent point in any payment period and received or could have received federal financial aid in the form of grant or loan funds, federal law requires the college, and in some cases, the student to return funds unearned to the fund source. Up through the 60% point in each payment period, a pro rata schedule is used to determine the amount of Title IV Funds the student has earned at the time of withdrawal. After the 60% point, the student has earned 100% of the Title IV Funds. This calculation concerning federal financial aid is separate and distinct from the state refund policy and may result in the student owing additional funds to the college previously paid by federal financial aid prior to withdrawal.
Date of Withdrawal
The date of withdrawal is defined as the last day of attendance at an academically-related event.
Students must understand that they may not receive a refund directly and that federal regulations require refunds be made in the following order: Unsubsidized Federal Stafford loans; Subsidized Federal Stafford loans; Federal PLUS loans; Federal Pell Grants; other SFA programs; other federal, state, private, or institutional sources of aid; then, lastly, to the student. Refunds will be made within 45 days of the college receiving written notice of cancellation, withdrawal, or dismissal, or within 45 days of the date of withdrawal. Students receiving a refund will be informed by letter as to the amount of the refund and to which program it was applied, and they may receive a refund check.